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St. Mary Completes Phase 2 Of Its Emergency Department And Trauma Center Expansion

LANGHORNE, Pa., April 9, 2013 /PRNewswire/ -- St. Mary Medical Center has completed Phase 2 of its Emergency Department and Trauma Center expansion.  To celebrate this event, a ribbon-cutting ceremony was held Tuesday, April 9, at 9 a.m., in the newly renovated Emergency Department.  This event included speakers, reception, and tours.  Due for a total project completion in August 2013, the Medical Center will invest nearly $22 million in this state-of-the-art facility.  The result is an Emergency Department with the ability to treat more than 100,000 patients annually and save countless lives thanks to the well-qualified staff, advanced life-saving technology, and the Split-Flow model approach to managing high patient volume.  This new layout and care model provides patients quicker access to highly trained specialists in areas including Trauma, Heart and Vascular, Neurosciences, and Orthopedics.  This venture marks the second time in the past seven years that St. Mary has expanded its Emergency Department and Trauma Center.

(Photo: http://photos.prnewswire.com/prnh/20130409/PH91708)

Phase 2 construction includes a new, attractive, fully covered and fully lit Emergency Department entrance.  Three lanes have been added in front of the entrance to facilitate traffic flow for patients arriving simultaneously and to provide convenient access to 24/7 valet parking.  A designated entrance and parking area for patients arriving by ambulance has also been installed.  Other enhancements include a lobby with a fireplace that provides comfort for patients and families, new reception with three distinct areas to triage patients, and private areas, or pods, for patients to comfortably wait in for test results and/or additional treatment.  The Expedited Treatment Area, a place where patients who have conditions that need further evaluation are treated, has expanded from five to eight beds.

The Split-Flow Model is a new way to manage high patient volume.  When a patient enters the Emergency Department, s/he is immediately evaluated and directed to Pediatric, Prompt Care, Acute Care, or an Expedited Treatment Area.  This new implementation separates patients by the acuteness of their conditions and allows for them to be treated by healthcare providers as quickly as possible, helping to eliminate long wait times. These changes and improvements are intended to create an even more satisfying experience for patients.  According to benchmark data, St. Mary Emergency Department patient satisfaction is currently ranked in the top 5 percent nationally. "This recent expansion has had a very positive effect on both patients and physicians," notes Dr. Gary Zimmer, Medical Director of Emergency Services.  "Access to patient care has been improved, allowing us to effectively and efficiently treat the growing number of emergency patients.  The Split-Flow model of emergency care has had a tremendous impact on the quality of care patients receive."

In Phase 1 construction, each of the new private rooms added a television, bathroom facilities, computer for quick access to the patient's medical records, and a supply cart equipped with necessities for medical emergencies.  A new CAT scanner was installed within the Emergency Department in addition to the digital X-ray and full access to a range of diagnostic services used for patients.

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