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TheStreet Open House

Microsoft Dynamics GP Customers Go From Great Pains To Great Gains With NetSuite Cloud

Integration across a single suite. NetSuite integrates ERP, CRM, Ecommerce and more into a single cloud application, eliminating the integration issues and manual data re-entry typically required in multi-application environments centered around Microsoft ERP.

Real-time financial and operational visibility. NetSuite holds all corporate data in a single database, giving users on-demand access to critical business data and metrics, while Microsoft ERP systems typically lack real-time financials and operational visibility.



Lower total cost of ownership. NetSuite's simple and straightforward licensing structure eliminates expensive upgrade projects, uncertainty over unexpected costs, the need for a large in-house IT staff and the high capital costs of initial deployment, inherent in Microsoft ERP systems, typically resulting in lower TCO.

Ease of implementation, customization, maintenance and use. With NetSuite, implementations are both faster and less expensive than with Microsoft Dynamics GP, while advanced customization capabilities allow users to tailor NetSuite to business practices and migrate easily with upgrades.

Built-in multi-subsidiary management and financial consolidation. Microsoft ERP can consolidate multinational financial information for month-end reporting if users run separate Great Plains accounts and use external reporting tools, while NetSuite enables real-time global business management and financial consolidation for multinational, multi-subsidiary companies, needing only a web browser and an Internet connection.

Customers that have upgraded from Microsoft ERP include Corptax, the Louisiana Advocacy Center and Knightsbridge Human Capital Solutions.

Corptax ( www.corptax.com), a leading provider of corporate tax software and services, upgraded to NetSuite from a patchwork of Microsoft Dynamics GP, Microsoft CRM, Neocase, Scribe integration software and other disparate applications after struggling with poor visibility, manual data reconciliation, lack of integration across the business and no single customer view. The company, based in Deerfield, Ill., has realized swift visibility and efficiency benefits since going live on NetSuite in July 2012 to manage financial reporting, CRM, service projects, time and expense, accounts payable and receivables. NetSuite's Revenue Recognition and Advanced Billing features have given the software company a streamlined and accurate process to manage deferred revenue, as well as subscription and ad hoc billing, without the tedious customizations required with Microsoft, significantly speeding billings and cash flow. NetSuite OneWorld has enabled new efficiency in financial consolidation with two subsidiary business units, while NetSuite Advanced Projects supplies seamless integration between Corptax professional service projects and back-end financials. Corptax also enjoys far superior customer support with NetSuite compared to "pretty much being left out in the wind" with Microsoft. "We had outgrown our Microsoft Dynamics and CRM and were in desperate need of a single platform that could grow with us," said Kevin Klunder, Corptax Manager of Reporting and Financial Planning. "The NetSuite single data repository helps us immensely because we don't have to reconcile data across different databases. We have a 360-degree view across the business and our customers—with NetSuite it's all right there at your fingertips."

The Louisiana Advocacy Center ( www.advocacyla.org), a non-profit organization headquartered in New Orleans that provides advocacy and protection for senior citizens and individuals with physical and mental disabilities, selected NetSuite to replace Microsoft Dynamics GP shortly after Hurricane Katrina in August 2005 exposed the inherent weaknesses of on-premise software and servers in ensuring business continuity in the face of disaster. Besides eliminating the risk of losing access to critical data during a disaster, NetSuite has given the 60-person Advocacy Center a unified, efficient platform for accounting, financial reporting, time and expense management, purchasing and CRM customized for fund-raising, with NetSuite SuiteCommerce enabling online donations with automated reconciliation to back-end financials. Previously struggling with problematic reporting on out-of-date data in Great Plains, the Advocacy Center now has real-time consolidated visibility across every aspect of its operations. Financial statements that took hours to generate with a cumbersome hybrid of Great Plains and spreadsheets can now be produced in minutes. With NetSuite, the Advocacy Center eliminated a "big knot" of disjointed processes around an old and unsupported version of Great Plains that would have been costly and time-consuming to update, freeing staff to better focus on the agency's core mission. "Compared to the version of Great Plains we were running, NetSuite is better in every way," said John Felt, Advocacy Center CIO. "The NetSuite interface is far superior and easier to use and reports look better and are easier to create. The NetSuite system is faster and my small staff no longer has to worry about back-end server issues."

Knightsbridge Human Capital Solutions ( www.knightsbridge.ca), an Oakville, Ontario, Canada-based fully integrated human capital company that works with organizations to strengthen their most valuable asset, their people, launched NetSuite in February 2010. Its integrated teams of specialists help clients seamlessly find, develop, and optimize their talent to create competitive advantage and execute their strategy. With 300 employees in Executive Search & Recruitment, Leadership & Talent Development, Career Management and Workforce Management, as well strategic alliances with Career Star Group for career transition and Amrop for executive search, we serve clients across North American and around the world. Since implementing NetSuite, the company has experienced improved access to business information enabling it to manage operations more efficiently. The company previously used Microsoft's Dynamics NAV system, but had outgrown its capabilities. The NetSuite OneWorld global business management solution allows Knightsbridge to track financial information for four legal entities with operations in Canada, the United States, Australia and the U.K. in their local currencies and perform monthly conversions and consolidations in an automated platform, completely eliminating the need to use Excel spreadsheets. With NetSuite CRM and Advanced Projects, Knightsbridge mobile employees have a unified real-time web system to cultivate customers and track services performed. NetSuite reporting allows management to track revenues and review reports on-line as opposed to periodic Excel reports that were previously provided.  Built-in revenue recognition capabilities, and drill-down reporting from high-level metrics to transactional detail has streamlined financial processes and provided greater visibility of business metrics. Since going live with NetSuite, Knightsbridge has enjoyed year-over-year double digit revenue growth, while keeping back office costs constant. "With NetSuite, we now have real-time information anytime we need it instead of getting the numbers once a month in Excel spreadsheets," said Doug Muir, Knightsbridge's Controller. "We looked at other offerings, but NetSuite by far provided us the best solution in terms of scalability and secure remote access as a cloud-based system."

Follow NetSuite's Cloud blog, NetSuite's Facebook page and @NetSuite Twitter handle for real-time updates.

For more information about NetSuite, please visit www.netsuite.com.

NOTE: NetSuite and the NetSuite logo are service marks of NetSuite Inc.

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