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ZUNO Delivers Automated Credit Decisions Using Cloud-Based FICO Originations Solution

MUNICH, April 9, 2013 /PRNewswire/ --  FICO (NYSE:FICO), a leading predictive analytics and decision management software company, today announced that ZUNO Bank AG has implemented FICO® Capstone® Decision Accelerator in a private cloud for its online lending business. Hosted in ZUNO´s data center, the multi-tenant solution provides rapid, country-specific assessments of customer value and risk for unsecured lending in Slovakia and the Czech Republic, and can be easily and quickly configured for the next product or country.


ZUNO Bank is the direct bank of Raiffeisen Bank International, a leading banking group in Central and Eastern Europe based in Austria. The direct bank is building its business upon sustainable, robust and flexible solutions which support its overall strategy.

"Our aim is to become the primary bank of choice for our customers, offering deposits as well as personal loans, refinancing, contactless credit card and overdraft via internet banking," said Petro Merkulov, Head of Risk Management at ZUNO. "Excellent service is crucial for us, so the ability to generate automated decisions on credit requests in a short period of time, compared with the standard one or two days for manual underwriting will make a big impact on our ability to achieve our goal."

In addition, the rapidly changing lending environment led ZUNO to seek a solution that would provide direct, hands-on ability for business users to build and maintain the policies, practices and procedures that define their lending strategies. "Within our credit-granting process, Capstone Decision Accelerator is the only system we can change and update directly by ourselves, without need of assistance from IT department or the system vendor," added Petro Merkulov.

"By implementing lean and automated processes based on an optimized cost structure, direct banks can fully exploit the advantages of online banking and gain a critical edge for their business," said Phillip Sertel, who manages FICO's operations in the DACH region, Central & Eastern Europe and the Middle East. "We have designed Capstone Decision Accelerator specifically for accounts originations in fast-moving markets, giving business users the ability to access the solution via the internet and to build and maintain policies, practices and procedures by themselves. Offering these capabilities as well as a powerful decision engine, Capstone Decision Accelerator enables banks to automate their decisions and flexibly respond to changing market conditions."

Even more importantly, by using the rules and queuing within FICO Capstone Decision Accelerator, ZUNO is able to detect and prevent a high quantity of fraud attacks from the beginning and reduce fraud losses to almost zero, which goes in line with the direct bank's high security standards.

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