This combination of scalability and deployment diversity allows AVST to fit itself into any UC environment, as well as create room for businesses to grow within their product lines. As customers' needs evolve, AVST can deliver an array of applications, including mobile clients, unified messaging, speech-enabled personal assistant and automated attendant, call processing, voicemail, fax, notification and other business process integration capabilities.
AVST gives customers greater flexibility by leveraging their existing call-control platforms, including legacy PBXs. It has succeeded in delivering differentiated value through deeper interactions and closer relationships with customers when benchmarked against other market participants. AVST designed its UC solutions from the ground-up to support and interoperate with hundreds of third-party voice systems, including legacy time division multiplexing (TDM)-based private branch exchanges (PBXs), Centrex and IP-PBX.
"The high level of interoperability not only allows AVST to offer stand-alone unified messaging solutions without a total UC deployment, but also adds particular value to businesses that have heterogeneous or disparate call-control systems in multiple locations," noted Brandenburg. "The integration capabilities of AVST's UC solutions facilitate the provision of centralized voice and unified messaging, without the expensive infrastructure forklift required in a full UC deployment."
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