Frost & Sullivan Recognizes AVST For Its Best Of Breed Voice And Unified Messaging Solutions That Allow Customers To Retain Their Existing Communications Infrastructure
MOUNTAIN VIEW, Calif., April 9, 2013 /PRNewswire/ -- Based on its recent analysis of all the top revenue generators of the enterprise voice and unified messaging market, Frost & Sullivan recognizes AVST with the Global 2012 Frost & Sullivan Award for Customer Value Enhancement. AVST enables customers to deploy its voice and unified messaging products in the way that best fits their communications environments. AVST 's industry leading interoperability enables businesses to leverage their existing and future voice platforms, while simultaneously deploying next-generation unified communications (UC) mobile, voice and business process applications.
AVST's organic growth and acquisition strategies helped it increase its user licenses and made it the only pure-play vendor to be included in the list of top-five revenue generators. The company sells its own best of breed mobile, voice and business process applications, and offers its technologies to strategic OEM partners to develop their own products and solutions. Its current product lineup includes options to address the small business, enterprise, and the emerging cloud-based segments.
AVST aims to serve customers across the spectrum, from small and medium businesses to the largest service providers. Its CX-Series of mobile, voice and business process applications offers extensive interoperability, resilience and tiers of scalability. The CX-S is a turnkey, IP-enabled UC solution directed at small businesses; the CX-E is ideal for enterprises seeking to deploy UC in a rapidly evolving IT landscape; and the CX-C is specifically designed to be cloud-ready from the start, delivering a rich communications, multi-tenant UC platform.
"AVST provides a UCConnect® API framework to assist developers to rapidly create unique custom applications to accelerate business processes," said Frost & Sullivan Industry Analyst Michael Brandenburg. "By leveraging capabilities within the CX-E/S unified communications platform, AVST enables custom application, such as automatic outbound notifications, information access and delivery around the clock, click-to-call from directories and Web portals." AVST not only provides programmatic access to its UC applications, but the UCConnect program builds a developer network to offer guidance and resources to ensure integration and applications success. As an independent solution vendor, AVST also makes available its CX-Series platforms to other leading UC providers. These OEM agreements present AVST with an alternate path to market, as well as garner additional customer and market insight outside of its own customer base.AVST adopts a hybrid model that comprises a mix of on-premises equipment alongside private or public cloud services. This level of diversity provides compelling value to customers, as more businesses look to right-size their UC infrastructure to align it with their particular geographical and organizational makeup.
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