Another hardware feature that reaches but doesn't deliver is the infrared diode on the top edge. Through it, the phone can control your TV or cable box. But setting up the software is daunting. I was confronted with going through a list of 1,800-plus channels and manually selecting which ones I get from my cable provider. Even if I were to set this up, I still couldn't control the DVR functions of the cable box from the phone. So as a replacement for the remote, the HTC One falls short.The phone's other big shortcoming isn't really new, or unique to this model. Rather, the problem is that HTC is doing what it's always done, and what competitors like Samsung do, too. It can't leave Android alone, but tinkers with it to "improve" it and put its own stamp on it.
Review: HTC One Impresses But Software Disappoints
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