This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
TheStreet Open House

Spend On Unified Communications And Collaboration Technologies At Risk Without Employee Adoption

JOHANNESBURG, April 8, 2013 /PRNewswire/ -- IT decision-makers in large organisations are predicted to spend US$ 53 million on services to support unified communications and collaboration (UCC) over the next two years, as uptake in UCC as a strategic business opportunity increases. However, this spend could be at risk without user adoption.  That's according to new research released today by global ICT solutions and services provider Dimension Data.

(Logo:  http://photos.prnewswire.com/prnh/20120402/NE80686LOGO )

Recently, Dimension Data commissioned research firm Ovum to conduct a global UCC survey across the Americas, Australia, Asia, Europe, and South Africa. Over 1 320 enterprise ICT decision-makers and 1 390 employees in a broad spectrum of industry verticals in 18 countries were interviewed.

According to the Dimension Data 2013 Global UCC Study over 78% of the IT decision-makers polled said they have a current strategic plan and budget to implement "select components" of UCC. Additionally, 43% have a budget for 'most components' of UCC, while 42% of decision-makers indicated they have a budget to proceed with investment in "all or most aspects" of UCC.

"This is a surprising shift," says Craig Levieux, Dimension Data's Group General Manager for Converged Communications, "especially when economic conditions and operational constraints normally put the brake on enterprise communications investment. Typically, UCC has not been the subject of strategic ICT planning. In fact, until recently, UCC was largely synonymous with the corporate PBX, and the idea of formulating and rolling out a UCC strategy – even among large organisations – was alien."

"Of those IT decision-makers who had made major UCC investments in the past two years, a high 61% cited measurable cost savings, employee uptake and employee productivity. This sends a strong message to organisations that don't recognise unified communications as a strategic productivity and cost-saving weapon."

1 of 2

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Try it NOW
Only $9.95
Try it NOW
14-Days Free
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG

Markets

DOW 17,976.31 +263.65 1.49%
S&P 500 2,086.24 +25.22 1.22%
NASDAQ 4,947.4410 +56.2220 1.15%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs