This Day On The Street
Continue to site right-arrow
ADVERTISEMENT
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Cramer's Action Alerts PLUS - See his portfolio and get alerts BEFORE every trade. Learn more NOW!

4 Ways to Get a Better Car Repair Experience

NEW YORK ( TheStreet) -- Americans like dealing with car repair about as much as root canal and finishing income tax returns. A study from Harris Interactive and RepairPal.com, a San Francisco online auto repair services firm, says U.S. consumers have a "major distrust" of auto repair shops and "high anxiety" when they bring their cars and trucks in for service.

Trust is the major issue, the survey says, with 38% of vehicle owners saying they don't have much confidence in their mechanic and 66% of respondents say they have been "ripped off" by an auto repair shop.


The RepairPal survey says that car and truck owners are so turned off by dealing with repair shops that 41% would rather do their taxes by hand rather than take their vehicle in for servicing.

"Getting your car repaired is a little like going to the doctor," explains Art Shaw, chief executive at RepairPal.com. "You are relying on an expert to provide honest insight based on experience and specialized training that you don't have. It is unfortunate that some shops have tarnished the reputation of the whole industry and created such stress for consumers."

Women are especially distrustful of auto repair shops. The survey says 66% of all consumers believe women are charged more than men getting the same repairs. And 77% of vehicle owners say auto repair businesses perform more unnecessary repairs for women than they do for men.

How can women -- and men -- get a square deal from auto repair services?

Start with some self-knowledge. You might avoid visiting a repair shop by studying your vehicles owners' manual more deeply than just learning the make and model of your vehicle.

Also, keep good records. A thorough record of your vehicle's maintenance history can help you avoid redundant repairs and help your technician diagnose a problem quickly and properly, saving you time and money.


You can also avoid major car repair headaches by getting everything your shop promises in writing. Know what work is being done, what parts are included and what it will cost. Always ask what the "complete job" will cost, and make your repair shop put it all on paper.

One other tip: Don't let your mechanic take a ride in your vehicle alone. That's not a trust issue -- it's a knowledge issue. By riding along with your technician, you'll get a better grip on the problem and be right there to ask good questions.

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Try it NOW
Only $9.95
Try it NOW
14-Days Free
Try it NOW

Check Out Our Best Services for Investors

Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Options Profits

Our options trading pros provide over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • Actionable options commentary and news
  • Real-time trading community
Try it NOW
Try it NOW
Try it NOW
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!
SYM TRADE IT LAST %CHG
AAPL $128.54 0.00%
FB $80.90 0.00%
GOOG $573.37 0.00%
TSLA $202.44 0.00%
YHOO $43.99 0.00%

Markets

DOW 18,096.90 -106.47 -0.58%
S&P 500 2,098.53 -9.25 -0.44%
NASDAQ 4,967.1410 -12.76 -0.26%

Partners Compare Online Brokers

Free Reports

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs