The phenomenon of showrooming - in which consumers armed with smartphones show up at a store to check out a product, then buy the same item for lower price online - has been a real curse for major American retailers.
A recent study by Deloitte Digital estimated that some $159 billion in U.S. store sales were impacted by the showrooming trend. That’s about 5 percent of total 2012 sales. By 2016, that figure could hit $689 billion, figures Deloitte.
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