This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Saint Luke's Health System Ranks Among Highest In Nation In Patient Satisfaction Survey

Saint Luke's 12th among national peers in hospital rankings

KANSAS CITY, Mo., April 5, 2013 /PRNewswire-USNewswire/ -- As a health system, Saint Luke's ranks among the highest in the nation in patients' perspectives in the Centers for Medicare and Medicaid Services' (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey of patients' hospital experiences.

Data recently provided by HealthStream, the system's patient satisfaction consultant, show that Saint Luke's Health System ranks 12 th in the nation among large health systems with five or more hospitals.

Health systems in the top tier nationally included Baylor and Mayo health systems, among others. Historically, Saint Luke's individual hospitals have repeatedly topped all other metropolitan area hospitals in HCAHPS rankings. The new report from HealthStream marks the first time Saint Luke's has known its standing as a health system compared to other health systems.

"These impressive rankings are a direct reflection of the incredible dedication by our nurses, physicians, and staff to strive for the highest level of patient satisfaction every day across all entities in our health system," said Saint Luke's Health System President and CEO Melinda Estes, M.D., MBA. "It's gratifying to know that we're considered among the nation's best-known hospitals for quality care."

The ranking aggregates scores across multiple aspects of care for all the hospitals in Saint Luke's Health System. The 27-question survey queried patients about perceptions of their hospital experiences. The report provides a national, standardized look at key aspects of patient care, including communication with staff, pain and medication management, discharge information, cleanliness and quietness of hospital environment, overall rating of hospital, and willingness to recommend the hospital.

Hospitals comprising Saint Luke's Health System are:
  • Saint Luke's East Hospital
  • Saint Luke's South Hospital
  • Saint Luke's Hospital of Kansas City
  • Saint Luke's North Hospital – Barry Road and Smithville campuses
  • Wright Memorial Hospital, Trenton, MO
  • Hedrick Medical Center, Chillicothe, MO
  • Cushing Memorial Hospital, Leavenworth, KS
  • Anderson County Hospital, Garnett, KS

The current data reflect results of patient satisfaction surveys conducted between April 2011 and March 2012.

Saint Luke's Health System consists of 10 area hospitals and several primary and specialty care practices, and provides a range of inpatient, outpatient and home care services. Founded as a faith-based, not-for-profit organization, our mission includes a commitment to the highest levels of excellence in health care and the advancement of medical research and education. The health system is an aligned organization in which the physicians and hospitals assume responsibility for enhancing the physical, mental and spiritual health of people in the metropolitan Kansas City area and the surrounding region.

SOURCE Saint Luke's Health System

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AAPL $93.99 0.00%
FB $102.01 0.00%
GOOG $682.40 0.00%
TSLA $151.04 0.00%
YHOO $27.04 0.00%


Chart of I:DJI
DOW 15,973.84 +313.66 2.00%
S&P 500 1,864.78 +35.70 1.95%
NASDAQ 4,337.5120 +70.6750 1.66%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs