This Day On The Street
Continue to site
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here

Waiting In Drain: Homeserve Discover Brits Spend 72m Hours A Year Waiting For Plumbers

Even when Britons do find a tradesman, the average window for arrival is a massive 6.5 hours - almost an entire working day. But one in 10 (11%) report that their tradesman could only specify a 24-hour period - with one in five (21%) longer than a day and 6% a week or more.

To make matters worse, a third of Britons (36%) claim that the last time a tradesman arrived they were late - one in 10 (9%) by more than an hour - and one in 100 did not show at all.

HomeServe Memberships CEO Jonathan King said: "We're all busy, and in this day and age it can be difficult to take time off to wait in for tradesmen. To make matters worse, finding a skilled, trustworthy tradesman when you want one can be difficult - especially if they're needed at short notice in case of emergencies.

"Jobs running over or being more complicated than they first seem is an unavoidable part of the trade, but there are steps we can take to make things easier for our customers. That's why we at HomeServe have our own network of vetted plumbers, backed by a 24-hour handling team. We give our customers a morning or afternoon slot, at their convenience, and plumbers call customers to let them know we are on our way."

Notes to editors:

All research conducted online by Canadean Consumer on behalf of HomeServe, February 2013 among a representative sample of 2,005 UK adults.

1. There are 48,844,900 adults in the UK, of whom 77.3 per cent have called out a tradesman in the last three years, with the average number of call-outs in that period 2.04. The average wait at home per call-out is 2.8 hours. Therefore, each year: 48,844,900 x 0.773 x 2.04 x 2.8 / 3 = 71,889,533 hours wasted.

2 of 3

Check Out Our Best Services for Investors

Action Alerts PLUS

Portfolio Manager Jim Cramer and Director of Research Jack Mohr reveal their investment tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
Quant Ratings

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
Stocks Under $10

David Peltier uncovers low dollar stocks with serious upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
14-Days Free
Only $9.95
14-Days Free
Dividend Stock Advisor

David Peltier identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Updates with exact steps to take - BUY, HOLD, SELL
Trifecta Stocks

Every recommendation goes through 3 layers of intense scrutiny—quantitative, fundamental and technical analysis—to maximize profit potential and minimize risk.

Product Features:
  • Model Portfolio
  • Intra Day Trade alerts
  • Access to Quant Ratings
Real Money

More than 30 investing pros with skin in the game give you actionable insight and investment ideas.

Product Features:
  • Access to Jim Cramer's daily blog
  • Intraday commentary and news
  • Real-time trading forums
Only $49.95
14-Days Free
14-Days Free
AAPL $94.02 0.00%
FB $104.07 0.00%
GOOG $683.57 0.00%
TSLA $162.60 0.00%
YHOO $27.97 0.00%


Chart of I:DJI
DOW 16,204.97 -211.61 -1.29%
S&P 500 1,880.05 -35.40 -1.85%
NASDAQ 4,363.1440 -146.4150 -3.25%

Free Reports

Top Rated Stocks Top Rated Funds Top Rated ETFs