The IMC RBNQ is one of the most prestigious Quality Awards in India (based on the Malcolm Baldrige Business Excellence Framework, USA). The evaluation is based on the Business Excellence criteria such as Leadership, Strategic Planning, Customer & Market Focus, Measurement, Analysis & Knowledge Management, Workforce Focus, Process Management and Results. This year the award was presented by Padma Bhushan Dr. C. S. Dharmadhikari, Former Chief Justice of Bombay High Court.
About YES BANK Limited
YES BANK, India's fourth largest private sector Bank, is the outcome of the professional & entrepreneurial commitment of its Founder, Mr. Rana Kapoor and his top management team, to establish a high quality, customer centric, service driven, private Indian Bank catering to the Future Businesses of India. YES BANK has adopted international best practices, the highest standards of service quality and operational excellence, and offers comprehensive banking and financial solutions to all its valued customers. YES BANK has a knowledge driven approach to both retail banking as well as merchant banking , and backing it with superior customer experience for its existing as well as emerging clients. YES BANK is steadily evolving as the Professionals' Bank of India with the vision of "Building the Best Quality Bank of the World in India" by 2015.
SOURCE Yes Bank Ltd