"Service Stream, like other best-of-breed contractors, has a unique business model – it has many different types of field teams serving different types of businesses across a broad geographic and vertical landscape. In order to best manage and fulfill its requirements, customer expectations and the bottom line, the company couldn't have a different field service management system for each line of business, nor could it wait around for a solution that would take a year or more to implement," said Yuval Brisker, co-founder and CEO of TOA Technologies. "Service Stream needed a system to unify their view of the business and to standardize processes quickly and cost effectively."By choosing TOA's ETAdirect, Service Stream met all these requirements and more. Service Stream's mobile workforce evolution is the perfect example of why a configurable, cloud-based field service management solution makes a difference, especially when it comes to providing a lower total cost of ownership, enormous flexibility and faster results. We're proud to offer Service Stream the only solution on the market that has these qualities – ETAdirect – partnering with the contractor to continue to grow the business and improve the customer experience through field service excellence," said Brisker.
Service Stream Selects TOA Technologies To Create Holistic View Of Field Service Teams Across Australia
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