This Day On The Street
Continue to site right-arrow
This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
Stocks Under $10 with 50-100% upside potential - 14 days FREE!

Service Stream Selects TOA Technologies To Create Holistic View Of Field Service Teams Across Australia

CLEVELAND, April 3, 2013 /PRNewswire/ -- Service Stream, a network service contractor in Australia, is an expert at many lines of field service work – from fixed and mobile telecommunications to energy and water utilities. With the challenging task of handling the varied processes and resources for each type of job, Service Stream sought one flexible and quick-to-deploy software solution to manage its field workforce and provide the foundation for a transformational field service project. With these requirements, Service Stream selected global field service management leader TOA Technologies and its ETAdirect solution.

(Logo: )

"Our customers trust us to onboard the best trained field technicians quickly and deliver excellence, every time," said Craig Wishart, CIO for Service Stream. "And in order to meet and exceed their expectations, it's important that we have a flexible platform to manage a wide variety of field-based activities. With its cloud-based field service management solution that works on any device, TOA Technologies was the clear choice to scale one application across our field workforce, providing the levels of customer and in-field management we were seeking."  

Service Stream chose to partner with TOA Technologies to create a cohesive field service management platform with ETAdirect, but it also had an immediate need. In a narrow eight-week timeline, Service Stream had to execute on Australia's new high-speed fiber network project – the National Broadband Network (NBN) – and TOA proved to be the only field service management solution provider with the right deployment capabilities to deliver within the designated timeframe. Throughout 2013, Service Stream will scale the successes of this initial project across the business, standardizing processes and integrating with other selected enterprise solutions.

"I have been impressed with the focus, support and service from the TOA Technologies team," said Wishart. "We've seen high adoption rates in the field already, particularly driven by the collaboration between TOA and the Service Stream Information Services team. As we continue implementation, it's clear that this field service management project is fundamental to our go-forward strategy, transforming both core customer management and dynamic scheduling processes."

1 of 2

Select the service that is right for you!

Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
Submit an article to us!


DOW 18,053.71 +23.50 0.13%
S&P 500 2,088.77 +6.89 0.33%
NASDAQ 4,806.8590 +33.3870 0.70%

Brokerage Partners

Rates from

  • Mortgage
  • Credit Cards
  • Auto

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs