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April 3, 2013 /PRNewswire/ -- Astea International Inc. (NASDAQ: ATEA), a leader in
service lifecycle management solutions, announces that Astea will offer 'Astea Alliance as a Service', a truly scalable field service management cloud solution for enterprises where service is strategic and mission-critical to their success. The offering will combine Capgemini's infrastructure services experience and cloud expertise with Astea's global field service management solution – Astea Alliance.
The subscription-based cloud service will help companies overcome the traditional challenges that undermine service operations and ultimately improve customer satisfaction, increase service revenues, and accelerate business growth. Capgemini will be complementing the Astea Alliance as a Service solution with implementation and support services.