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Miller Heiman Releases 2013 Study Results On The Best Practices Of World-Class Sales Organizations

Additional new data emerging from the 2013 study includes insights and benchmark data to help sales leaders measure the practices within their organizations against others:

  • Trends in CRM data confidence among sales management
  • Performance effect of time spent with customers
  • Common activities that keep salespeople from spending adequate time with customers
  • Productivity data of World-Class Sales Organizations
  • Priorities of sales management where time spent is most valued
  • Percentage of organizations that share the results of customer satisfaction/loyalty programs with customers and with internal departments
  • Year-over-year change in the need to significantly discount in order to win business
  • Average number of organizations that leverage the best practices of  top performers to improve others

To schedule an interview regarding the findings, contact the Miller Heiman Research Institute at

About the Miller Heiman Research Institute

The Miller Heiman Research Institute provides world-class research and unparalleled perspective on global best practices to help B2B sales organizations improve sales productivity and performance. Our team of sales and research experts synthesize content and data on relevant topics, emerging trends and best practices for sales leaders so they can apply this knowledge to solve strategic issues specific to their organization. To bring precision to our clients, Miller Heiman Research Institute benchmarking capabilities provide sales leaders with third-party data to identify new areas of opportunity, prioritize strategic investments that will have the most impact, and measure team performance over time.  For more information, visit


SOURCE Miller Heiman

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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