JACKSONVILLE, Fla., April 2, 2013 /PRNewswire/ -- Enhanced Recovery Company, LLC (ERC) announced today that it is expanding its reach into the student loan industry with the addition of one of the largest student loan organizations in the country. Additionally, significant investments in the technology platform to service this new market have also been made by ERC. Collection efforts on government guaranteed student loans from the Federal Family Education Loan Program (FFELP) are set to begin during the second quarter of 2013.
Complementing this business expansion is the addition of three student loan industry senior executives, Charles Allen, Michael Kendall, and Jason Thomas. Charles Allen, Senior Vice President of Operations and Client Services, a 20 year accounts receivable management executive, brings extensive student loan operational experience with a diverse group of student loan organizations to ERC. Michael Kendall, Vice President of Government and Student Loan Sales contributes more than 30 years of industry expertise and relationships to the ERC team. Jason Thomas, Operations Manager is a student loan recovery specialist who brings over 15 years of student loan industry debt recovery experience to the operational team as well.
According to ERC President and COO Marty Sarim, "We are very excited to be partnering with one of the most prestigious student loan organizations in the country. Our focus on exceptional performance and a remarkable customer experience will be demonstrated not only by our recently added industry leaders, but by our entire team as well."
About Enhanced Recovery Company, LLCERC, a MBE company, provides solutions in the accounts receivable and contact center management industry with locations in Jacksonville, FL, Orange Park, FL, Waycross, GA, and Gurgaon, India. ERC is an industry leading customer experience service provider with core business in many first and third party recovery markets around the country.