Pitney Bowes Inc. (NYSE:PBI) today announced the appointment of Kevin Connolly to the new position of Vice President, Global Client Services. Connolly will report directly to President and CEO Marc Lautenbach.
Kevin Connolly, Vice President, Global Client Services, Pitney Bowes Inc. (Photo: Business Wire)
In this role, Connolly will direct the operations of a broad range of Pitney Bowes activities in different geographic locations. These include the company’s call centers, supply chain, and information technology groups globally, and the client field service business in North America and Europe.
“Kevin’s responsibility is to build a cross-functional global enterprise group that can strengthen our client experience,” said Lautenbach. “We have all the pieces in place to build a more integrated, technology-focused business infrastructure that will deliver meaningful client benefits. It is an exciting journey and Kevin is well-positioned to lead it.”
Connolly rejoins Pitney Bowes after a one-year retirement, and brings three decades of company experience to his new role. He came to Pitney Bowes in 1982 and progressed steadily through roles of increasing responsibility across manufacturing, engineering, client service, and supply chain activities in multiple business units of Pitney Bowes. His most recent role was vice president of strategic transformation.Connolly is a graduate of the United States Military Academy and a highly-decorated Army veteran. He holds a Master’s degree in management from the University of Arkansas. About Pitney Bowes Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. The company’s solutions for financial services, healthcare, legal, nonprofit, public sector and retail organizations are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes is the only firm that includes direct mail, transactional mail, call centers and in-store technologies in its solution mix along with digital channels such as the Web, email, live chat and mobile applications. Pitney Bowes has approximately USD $5 billion in annual revenue and 27,000 employees worldwide. Pitney Bowes: Every connection is a new opportunity™. www.pb.com
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