8 Reasons Why USA Call Center Work Should Not Be Outsourced Overseas
8. Geographical Dislocation, Political Instability and Political Considerations
Offshore call center outsourcing is complicated by unfavorable disparity in time zones and time reference. In addition, there is potential for political instability in some countries and the political ramifications of moving USA jobs overseas.
While cost savings is the compelling reason to outsource call center services offshore, the wages paid offshore call center employees are increasing, gradually providing more impetus to leave the business in the United States as the wage disparity gap closes.
About Michael LaBawMichael LaBaw is the founder and President of Sound Telecom, a leading nationwide provider of 24-hour Telephone Answering, Call Center and Cloud-based Communication Services professionally serving customers since 1986 with USA-based agents. Contact Information Sound Telecom Michael L. LaBaw, President800-577-1550 http://www.sound-tele.com This press release was issued through eReleases® Press Release Distribution. For more information, visit http://www.ereleases.com. SOURCE Sound Telecom
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