PLANO, Texas, March 26, 2013 /PRNewswire/ -- Working Solutions, a nation-wide leader in custom contact center solutions, today announced it has appointed industry veteran John Harris as non-executive chairman of its board of directors.
Harris has more than 35 years of experience in the information technology and services industry having served as Communications Industry Group president and corporate officer at EDS, the world's largest independent information technology outsourcing company; and as CEO of eTelecare Global Solutions, a global business process outsourcing (BPO) firm. In addition, Harris was CEO at several private equity backed companies.
Harris, who serves as operating partner at glendonTodd Capital, a Dallas-based venture capital firm, serves on the boards of technology conferencing company, Premier Global Services; business process consultancy, the Hackett Group; Digital Generation, a next-generation advertising distribution leader; and Banctec, which provides BPO solutions to the financial services industry.
"We are extremely pleased to add someone of John's caliber and experience to Working Solutions as we look to accelerate our long-term growth," said Tim Houlne, chief executive officer of Working Solutions. "John has made his mark leading companies at various stages of maturity. We expect John will tap his industry resources, advise us on the latest on social and mobile customer experience platforms and energize our strategic outlook.""I am eager to collaborate with the strong executive team at Working Solutions," commented Harris. "Throughout my career my passion has been building high-performance organizations with strong sales and operational capabilities and I am excited about the chance to work in a similar environment at Working Solutions." About Working Solutions Working Solutions improves return on investment and controls costs for contact centers by providing groundbreaking results through the right people and technology delivered at the right time. Working Solutions' services include Agents OnDemand®, experienced at-home agents; WS iNet®, a contact center cloud technology platform; and PostQ, a comprehensive social media management and engagement tool. Founded in 1996, Working Solutions is now a leader in home-agent contact centers and virtual contact center technology that delivers first-class results that exceed those delivered in traditional in-house or outsourced contact centers. For more information, visit www.workingsolutions.com. SOURCE Working Solutions