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The Language Of Caring Guide For Physicians: Communication Essentials For Patient-Centered Care

The authors stress that these are challenging times as physicians deal with Accountable Care Organizations, Value-Based Purchasing, required patient surveys, patient-care standards, the added challenges of the Affordable Health Care Act and malpractice lawsuits.

"The quality of doctor-patient communication has a far-reaching impact on scores, outcomes, public perception, reputation, pay, job satisfaction and much more," stresses Dr. Rotering. "To thrive in the face of today's challenges, excellent physician communication with patients and families is pivotal."

Key points in the highly-acclaimed The Language of Caring Guide For Physicians :

  • Physician communication is the number one factor most highly correlated with patients' likelihood of returning to a hospital or medical practice.
  • Communication problems cause the vast majority of malpractice lawsuits.
  • Effective patient-centered communication by physicians improves adherence to recommended treatment and in improved patient outcomes for diabetes, hypertension, and cancer.
  • Physicians who communicate well with their patients find their work less stressful.

Leebov Golde Group clients include healthcare organizations large and small, including systems, integrated networks, academic medical centers, Veteran Administration hospitals, community hospitals, for-profit and not-for-profit hospitals, faith-based organizations, medical practices, long-term care facilities and health plans. Their clients have demonstrated breakthrough improvements in CAHPS survey performance and employee engagement. For more information visit: http://www.quality-patient-experience.com

Media Contact: Scott Lorenz, President of Westwind Communications Book Marketing , 734-667-2090 or scottlorenz@westwindcos.com

SOURCE Leebov Golde Group

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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