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Versace anticipates Apple will leverage technologies such as fingerprint recognition and its massive database of iTunes' account holders (with credit card information on file) to help mainstream mobile payments.
I couldn't agree more. In fact, I expect Passbook and Siri to be key in Apple's continued evolution of its iPhone. And why not the iPad as well? How many people do you see walking around with iPads in retail environments? Quite a few where I roam. No iPhone? No problem. Use your iPad to pay.
Versace's piece jibes with my recent work on the topic:
Is There a Media Conspiracy Against Apple? (includes speculation on role of Siri in Apple's future)Tech, Small Business Can Learn Plenty From Starbucks(SBUX -
Apple: iPhone Does Not Need to be Revolutionary
Those three articles, alongside Versace's, piece together the Apple and Apple-related storylines most seem to miss:
* The evolution of products such as Passbook and Siri represent innovation at Apple. Expect these platforms to continue to get better and increasingly become significant -- as well as sticky -- features not only on mobile devices such as iPhone, but in the living room or on the wrist if Apple decides to go there.
* Starbucks innovates more than most of tech. It doesn't need to introduce some new fancy product to innovate. In fact, the products it sells are background noise to the user experience it creates via mobile and digital platforms. It takes existing technology and applies it to everyday life more effectively than most. With mobile payment, app and gift card initiatives, Starbucks provided the first major mainstream push to mobile payments. Such a shame that it takes a coffee company,
in conjunction with an aggressive startup, to do what
big banks and
PayPal can't seem to get done.
* Because it's more like Starbucks (thank heavens), Apple will likely take the puck from Howard Schultz and Adam Brotman and crash the net. Apple doesn't need to take a smartphone that sells millions upon millions of units across the world and dominates mindshare in the markets where it matters most and change it. That would be a disaster. A prime example of
Tim Cook fixing something that ain't broke. It just needs to make that device more useful. Stickier.