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This research service analyzes the Mexican unified communications and collaboration solutions market. The market continues to grow within the context of the ongoing global recession. Increased awareness within the enterprise space coupled with an expanding distribution channel is helping to drive UC sales. The small and medium businesses space represents a high-growth opportunity for vendors and the channel, especially as hosted UC and collaboration solutions continue to gain acceptance. The study examines the following applications: traditional and IP telephony, unified messaging, videoconferencing endpoints solutions, on-premises e-mail server licenses, and unified clients. The base year is 2011, and the forecast period is 2012-2018.
•The Mexican unified communications (UC) and collaboration solutions market reached a revenue of $ xxmillion in 2011, representing a growth of xxpercent from the previous year.
•The Internet protocol (IP) telephony segment was the largest revenue contributor, accounting for xxpercent of total market sales in 2011.
•UC clients and videoconferencing solutions are expected to have the highest CAGR (from 2011 to 2018) of all of the segments covered in this study, with xpercent and xxpercent, respectively.
•By 2018, the total market is expected to reach $ xxmillion in revenue, growing at a CAGR of xxpercent.
•The market is dominated by three top participants—Avaya, Cisco, and Microsoft—which generate xxpercent of the total market revenue.
•Frost & Sullivan considers the Mexican market to be one of the most mature in
Latin America in terms of IP and UC; nevertheless, a knowledge gap remains and must be addressed to augment sales.
•Many small and medium businesses (SMB) are unaware of the existence of IP and UC solutions, representing a large potential market around which vendors and channels should establish their strategies.