MOUNTAIN VIEW, Calif.
March 20, 2013
/PRNewswire/ -- Based on its recent analysis of the fiber optic test equipment (FOTE) market, Frost & Sullivan recognizes ShinewayTech with the 2012 Global Frost & Sullivan Award for Price Performance Value Leadership. With a broad product portfolio, global presence and low pricing, ShinewayTech has established itself as a key FOTE company, not only in
, but other emerging countries as well.
ShinewayTech has cemented its market position by offering feature-rich, user-friendly, sophisticated products at low costs. Its products are priced approximately 30 percent lower than its global competitors'. Its solutions, especially the optical time domain reflectometers (OTDRs), are well-suited to regional service providers' requirements and help them reduce operational costs.
"The company constantly offers updates and upgrades of its products," said Frost & Sullivan Industry Manager
. "The lightweight, compact nature and sturdy design of these products help customers achieve their targets at low costs."
The company has developed test solutions that meet end-user demand for compactness, stability, real-time analysis, user-friendly interfaces, efficiency, and suitability for field deployments. For instance, the palm OTDR is lightweight and its "trace manager" software can display, analyze, and edit trace files, and perform comprehensive tests.
ShinewayTech has benefitted significantly from its regional presence, which gives it leverage to offer several types of direct service and support for every technology and product. Its lifetime service for its entire product and its close understanding of customer needs stands the company in good stead. The company has significant presence across the globe in countries such as
the United States of America
"ShinewayTech keeps itself abreast of customer needs through constant feedback through a telephonic customer survey system," noted Sami. "It also sends technicians to key end users to obtain their feedback live, which helps the company maintain good relationships with its customers and meet their needs with effective and affordable products."