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IBM Selected By CenterPoint Energy To Enhance Customer Engagement With New Service Platform

Stocks in this article: IBM

"By creating an integrated, interactive platform, CenterPoint Energy will have more precision and insight to improve service quality levels and drive business growth," said Michael Valocchi, Vice President, Global Energy & Utilities Industry Leader for IBM Global Business Services. "Meanwhile, for it's five million metered customers, they will reap the benefits of a personalized and consistent experience – communication at a time and in a way they request."

CenterPoint selected IBM as the lead system integrator, and SAP Customer Relationship Management (CRM) software, IBM server and storage technology, as well as real-time analytics solutions.

IBM recently received the SAP®North America Partner Excellence Award 2013 as top services partner and top channel partner.

For more information about Smarter Energy at IBM, please visit: www.ibm.com/press/smarterenergy. Follow us on Twitter and LinkedIn.

Contacts Fabienne Guildhary Dawson IBM Media Relations 1 (917) 374 6860 Fguildhary@us.ibm.com 

SOURCE IBM

Copyright 2011 PR Newswire. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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