"As our company grew, so did the volume of messages from consumers across the world. We receive hundreds of contact messages and phone calls daily," said Maureen Hurley, vice president of information technology at Chobani. "Microsoft Dynamics solutions have enabled us to make that feedback actionable, better track and understand what our customers want, and continue to provide best-in-class service. This has helped us build deeper, more immediate connections with our fans and continue our growth."
Chobani also recently opened a new domestic manufacturing facility in Twin Falls, Idaho — considered the world's largest of its kind — and was able to bring it online with Microsoft Dynamics AX in just 27 days.
Unite With Technology Microsoft today announced a set of new applications for phones and tablets, which will be available with the next update to Microsoft Dynamics AX 2012. Designed to be personal, social and immersive, these mobile applications will provide a more relevant experience based on people's roles and devices, help them connect with their social networks, and provide an engaging and actionable experience. In addition to the Business Analyzer application, which is currently available in the Windows Marketplace, the company unveiled a new set of application capabilities for mobile usage, targeting the following:
- Expense management. Helps workers both capture and reconcile expenses while traveling, cutting down time and effort — meaning getting money back more quickly; helps organizations implement expense policies more seamlessly
- Time. Captures time on projects "on the go," simplifying this administrative burden while providing businesses with the opportunity to improve working capital through decreased billing cycle times
- Approvals. Enables managers to approve business requests such as budget requests, time sheets, submitted expense reports and purchase requisition to cut down on administrative task and time spend
These applications will be available for Windows 8 and Windows RT tablets, Windows Phone 8, Android phones, and iOS phone devices.