Postmaster General Says Technology Is Making Mail More Powerful
The Postmaster General also advanced themes relating to innovation in the Postal Service in the areas of delivery, digital integration and targeting to extend the delivery platform and provide growth opportunities for the mailing industry and America's businesses.
"Innovating digital integration is fundamental to improving the consumer experience — and combining the targeting power of online advertising with that mail experience will make mail far more valuable to the receiver and the sender," Donahoe said.
The Postmaster General also described the Postal Services' aggressive cost reduction efforts and their impacts on the mailing industry: reducing the size of the workforce by 193,000 employees since 2006; reducing the organization's cost base by $15 billion; reducing 21,000 delivery routes; and consolidating the network of mail processing facilities while maintaining record levels of service.
"No other organization that I can think of — either public or private — has gone through a similar downsizing so rapidly and continued to function at a high level," said Donahoe. "It all comes down to one word for this industry: affordability. The faster we can reduce costs, the better we can avoid pressure to raise prices. That's why we continue to seek comprehensive reform legislation to provide more flexibility in our business model to create a sustainable platform for the future."A video of the speech will be posted online when it is available at about.usps.com/news. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation: 152 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. With more than 31,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service has annual revenue of more than $65 billion and delivers nearly 40 percent of the world's mail. If it were a private-sector company, the U.S. Postal Service would rank 42nd in the 2012 Fortune 500. The Postal Service has been named the Most Trusted Government Agency for seven years and the fourth Most Trusted Business in the nation by the Ponemon Institute. Follow the Postal Service on twitter.com/USPS and at facebook.com/USPS. SOURCE U.S. Postal Service
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