The BlackBerry 10 operating system, which the company is riding its nascent hopes on, is a nice operating system but it's already needed updates to improve battery life and take better pictures, and the operating system isn't even available in the U.S. market yet. That's not exactly something that smacks of innovation.
Heins talked about the 70,000 apps that are available for the BlackBerry 10 operating system. Included in those 70,000 (which I'm pretty sure BlackBerry tried to name all of during the launch) are Facebook (FB), Twitter and a few other important ones. The major caveat here is that the Facebook app was not developed by Facebook itself, but rather BlackBerry. What's that say about what Facebook thinks about BlackBerry 10?
If that was the only case, it wouldn't be that bad. However, Instagram and Netflix (NFLX) don't have native apps for BlackBerry 10 either. The companies don't want to be associated with a fledgling platform, and spend time and resources making another app for another platform.
BlackBerry's Z10, a touch screen phone, looks almost identical to the iPhone 5. Again, this isn't innovation if you rip off the design features of your competitor and put your company's name on it.
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