March 14, 2013
/PRNewswire/ -- Jersey Central Power & Light (JCP&L) announced today that it will join the New Jersey Preparedness Emergency Communication Network which is expected to help provide quicker responses during emergencies in northern
and better coordinate the actions of first responders during major storms. JCP&L is the first
utility to join the emergency communications system network.
As part of the integration process, JCP&L will install components of the emergency communications system in its Regional Dispatching Operations (RDO) centers in
. These facilities manage the work that is done on a day-to-day basis on the company's electrical system and provide direct oversight and coordination for the damage assessment and dispatching of repair crews when a weather event causes widespread power outages in JCP&L's service territory.
In a large-scale emergency, the network is designed to coordinate communications from various federal, state and local first responders, law enforcement agencies, fire, emergency management and mass transit agencies, hospitals, and places where large crowds could be impacted, including shopping malls, sports arenas and schools.
The emergency communication system, which employs technology from Mutualink Inc., has the ability to connect public and private communications, including radio, voice, text, video, data files and telephone, in a secure environment so key information can be more easily and quickly shared in a large-scale emergency.
"Participating in this system will enhance our ability to share real-time critical information with our customers, communities, and first responders during emergency situations," said JCP&L President
. "Joining this system is one of the many things we have done over the last two years to enhance our overall communications efforts with various governmental agencies during a large-scale emergency or weather event."
"JCP&L's participation in this program is an important step designed to help protect the 4.5 million people in northern
and the region's critical infrastructure when a severe weather event or deliberate attack occurs," said
James J. Sheehan
, Program Manager, for the Department of Homeland Security's Northern NJ-
/Jersey City Urban Area Security Initiative (UASI).
"We are proud that JCP&L is incorporating Mutualink technology as a part of their focus on continuous improvement," said
, President, Mutualink Inc.
JCP&L is a subsidiary of FirstEnergy Corp. (NYSE:FE). JCP&L serves 1.1 million
customers in the counties of
and Warren. Follow JCP&L on Twitter@JCP_L and Facebook at