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Commonwealth Of Massachusetts, City Of Boston, Boston University & IBM Partner To Build A 'Smarter Planet'

The use of integrated workplace management software from IBM will help improve building maintenance while extending the life of buildings and reduce the more than 120,000 work orders the state receives each year. This effort will help the state improve funding and space management by providing a complete view of building use and the ability to quickly identify redundant or under-used properties.

"The Patrick-Murray Administration continues to think more innovatively to deliver cost-savings for the Commonwealth," said Division of Capital Asset Management and Maintenance Commissioner Carole Cornelison. "We will work with the private sector as well as our public sector partners to improve maintenance, energy and space management in order to make smarter infrastructure improvements that will lead to greater sustainability of state facilities."

The Massachusetts Port Authority (MassPort) has started a new project to provide predictive service and maintenance for Logan International Airport. IBM software is currently used for Terminal A of the airport, managing maintenance operations for all assets such as air conditioning systems, doors, escalators and other terminal equipment and machinery. MassPort plans to expand the use of software to all Terminals at Logan, and to other asset classes such as buses and other vehicles, and the new Consolidated Rental Car Facility set to open in the Fall .



In addition, there is an ongoing project with the Massachusetts Water Resources Authority (MWRA), which provides wholesale water and sewer services to 2.5 million people in 61 communities. IBM software provides the MWRA with predictive maintenance of its complex water and sewer system. Needing to reduce maintenance labor costs spent doing reactive work, the MWRA was able to decrease corrective maintenance and project work orders by 38 percent and significantly reduce work backlog. The software also helped them comply with environmental regulations by documenting maintenance processes.

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