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OpenText Transforms BPM With New Smart Process Applications

Unifies BPM Across OpenText EIM and Pioneers New Era of Smart Process Applications to Increase Agility, Boost Employee Productivity, and Speed Time-to-Market

WATERLOO, ON, March 12, 2013 /PRNewswire/ - OpenTextâ„¢ (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Information Management (EIM), today unveiled OpenText Smart Process Applications designed to accelerate an organization's ability to deliver quick wins from their Business Process Management Suite (BPMS) investments. OpenText Smart Process Applications integrate industry leading OpenText BPM solutions with key OpenText EIM products to deliver unmatched capabilities for organizations to better manage their process-based operations and enterprise information.

"What business needs now is a new generation of flexible, adaptable apps that can address the messy and unpredictable processes and collaborative activities that are central to any business," writes Andrew Bartels, vice president, principal analyst at Forrester Research, Inc. "Business executives want what we call "smart process applications" - a new generation of packaged applications that are being created specifically for those collaborative business activities." 1 Forrester Research has forecasted the combined market for these products will grow to $34 billion by 2015. 2

"Responding to the shift in market demands and delivering upon our EIM strategy, OpenText has elevated Smart Process Applications to the next level," said OpenText CEO Mark J. Barrenechea. "By providing business users with ready-to-use building blocks that include process models, application logic, persona-based user experiences, and case configurations, we are helping our customers remain agile to keep pace with ever-changing customer expectations."

Offering the market's first integrated Smart Process Applications from a single vendor, OpenText continues to deliver stronger solutions based upon its OpenText EIM portfolio and vision. These Smart Process Applications draw upon the foundation of OpenText's leading process and case management solutions (Business Process Management) integrated with industry leading strengths of products including: Content Server (Enterprise Content Management), Capture Center (Information Discovery), StreamServe (Customer Experience Management) and more. In addition, OpenText Smart Process Applications support the most common horizontal and vertical processes critical to business and can be up-and-running in as little as 30 days.

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