This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
See Cramer's multi-million dollar portfolio for FREE and get his new book Get Rich Carefully! Learn More

Verint Leads CRM’s “Service Awards” Program For Sixth Consecutive Year

Verint® Systems Inc. (NASDAQ: VRNT) today announced that it has received top honors in CRM magazine’s “2013 Service Leader Awards,” earning the publication’s highest ratings in the categories of Workforce Optimization (WFO) Suite and Enterprise Feedback Management (EFM). The company was evaluated for reputation for customer satisfaction, depth of functionality and company direction in both areas of the awards program.

Setting the Gold Standard in Workforce Optimization

Verint’s Impact 360 ® Workforce Optimization suite received the top spot in CRM’s annual awards program for the sixth consecutive year. It was cited for leadership in “bringing big data into the WFO equation.”

Industry experts and analysts that evaluated the WFO suite category also referenced the company’s driving force in creating innovative solutions and maintaining a leadership position. According to John Ragsdale, vice president of technology research at the Technology Services Industry Association, Verint offers “best-in-class solutions.” Saddletree Research’s Chief Analyst Paul Stockford refers to the company as “the complete package” with a “proven ability to execute quickly and effectively on changes in the company’s strategy or…in industry demand.”

Driving Customer Success in Enterprise Feedback Management

CRM also presented top honors to Vovici , a Verint company, which achieved Service Winner status in the Enterprise Feedback Management category for the second year in a row.

There is no shortage of industry analyst perspective where Verint’s ability to integrate EFM into its broader WFO suite is concerned. Ragsdale comments that “Adding Vovici’s excellent survey and analysis tools into the Verint platform with voice and text analysis provides a very comprehensive solution for voice of the customer [offerings].” Bruce Temkin, managing partner, Temkin Group, adds, “The growing focus on customer experience continues to drive strong demand for voice of the customer software and services providers.”

Stock quotes in this article: VRNT 

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
DOW 16,262.56 +89.32 0.55%
S&P 500 1,842.98 +12.37 0.68%
NASDAQ 4,034.1610 +11.4670 0.29%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto
Advertising Partners

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs