Gartner Inc has placed Orange Business Services, a leading global integrator of communications solutions for multinational corporations, in the Leaders quadrant ahead of the competition in the company’s 2012 Magic Quadrant report for Asia Pacific Network Service Providers. (1) Orange is the only company that has been in the Leaders quadrant every year since the report’s inception in 2003.
According to Gartner, “Asia Pacific's connectivity market is fairly mature, with a large number of providers, many with good network infrastructure and geographic reach. There is limited differentiation between Network Service Providers in terms of connectivity. The main difference is local service and support in developing markets, which can result in big differences in installation and restoration times — an important consideration as many MNCs are expanding aggressively in the region in search of growth.”
Yee-May Leong, senior vice president, Orange Business Services Asia Pacific, said: “Orange has consistently maintained its leadership in managing the most extensive network reach across Asia Pacific, while offering unmatched 24x7 customer support with ITIL-based service management framework. Since 2006, we have invested substantially in transforming our business to provide advanced network-related IT Services above our traditional network layer. This investment is now paying off. In 2012, Orange significantly increased its installed base of cloud and IT services customers, offering solutions including IaaS, UCaaS and cloud based contact centers.”
Orange Business Services has a strategic focus on Asia Pacific, one of its targeted high growth and emerging markets. Assisted by growth in the region, the company is on track to achieve its stated global objective of generating 1 billion euros in revenues in high growth and emerging markets by 2015. Across the region, Orange Business Services has more than 3,000 staff comprising teams of IT specialists, professional services consultants and consulting practice experts.About Orange Business Services in Asia Pacific Orange Business Services has the largest in-country capillarity comprising 157 points of presence (PoPs) in 101 cities in 40 countries and territories with dual backbone centers in key cities. The company’s international IP VPN reaches 24 countries in Asia Pacific with 133 PoPs in 53 cities. Orange customers benefit from the company’s fully resilient network infrastructure within Asia and to/from Europe, Russia, the U.S. and Latin America, Middle East and Africa. Orange operates 16 sales offices in Asia Pacific and has its headquarters in Singapore. It employs close to 3,000 business and technology professionals. Orange has three of its 15 global R&D Labs located in Beijing, Seoul and Tokyo.