(NYSE: CSC) announced today that Gartner has named it a leader in its “Magic Quadrant for Communications Outsourcing and Professional Services” report for the third consecutive year.
The report examined 21 providers of IT and process services for corporate networks and communications systems worldwide, evaluating providers of managed services, outsourcing services and project-based services.
“Being positioned in the Leaders Quadrant is indicative of our continued commitment to delivering innovative solutions for our customers,” said
, executive vice president and general manager,
Global Infrastructure Services
. “Our ability to utilize cloud-based services, flexibility in contracts, program management expertise and dedicated resources are key to helping organizations realize the potential of emerging communications technology.”
According to the Gartner
, “the key value propositions that end users cite most often for entering COPS relationships with third-party vendors are: program management, flexibility in contracts related to engagement and consumption models, attaining targeted cost-benefits and improved operational and technology performance.” The report also states, “Increasingly, Gartner is seeing COPS deals that leverage third-party multisourcing service integrators (MSIs) to manage work streams, ensure execution and measure value.”
The December 20, 2012 report, “Magic Quadrant for Communications Outsourcing and Professional Services,” was authored by Gartner analysts Eric Goodness and Christine Tenneson.
About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report.