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OMNIMETRIX Expands To Industry First 24/7 Customer Support

Stocks in this article: ACFN

BUFORD, Ga., March 7, 2013 /PRNewswire/ -- OMNIMETRIX, LLC, an Acorn Energy company (NASDAQ: ACFN), will present at the National Facilities Management & Technology (NFMT) Trade Show & Conference March 12-14 in Baltimore, Maryland.  As a power-dependent, technology-driven society, the need to provide reliable back-up power is increasing.  According to a recent study of facility executives, 42% rated power management of the emergency power system critically important; 52% stated they needed the power management system to be available at all times, while about 18% felt they could accept an hour or less of downtime per year.

(Logo: http://photos.prnewswire.com/prnh/20120504/NY96231LOGO)(Logo: http://photos.prnewswire.com/prnh/20120426/NY96114LOGO)

"It is becoming increasingly obvious that facility managers must not only have detailed contingency back-up power plans, but also for that back-up power to be monitored to ensure reliability," said Deena Redding, President and CEO of OMNIMETRIX.  "Sustained loss of power and then failed back-up power for critical infrastructure would pose a significant risk to customers and even financial loss."

Founder and Chief Technology Officer, Harold Jarrett's, presentation, " Remote Diagnostics & Failure Prevention on Standby Generator Systems," is on Wednesday, March 13, from 3:10 to 4:00 PM in Room 341.  His talk will highlight how OMNIMETRIX's visibility into the functionality of a facility's back-up power through wireless remote monitoring is industry changing.

"OMNIMETRIX monitors hundreds of data points (more than any other device in the industry) and provides current and historic system performance data.  This visibility allows the facility to conduct proactive maintenance year round to ensure that back-up power actually works when the power goes out," said Jarrett.

Reliability is the reason OMNIMETRIX monitors are being installed globally in record numbers.  This demand prompted the recent expansion of technical support to 24 hours a day, seven days a week.  "Providing 24/7 support is part of our ongoing commitment to providing outstanding service and will be a particular benefit for our international customers," adds Redding.

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