These communities drive revenue generation as they increase the speed of decision-making, spark innovation and drive process improvements through better relationships. According to Fred Reichheld, author of The Ultimate Question 2.0, and creator of the Net Promoter methodology, " You can't be the best place to buy if you're not the best place to work."Culture and sense of community can be shared worldwide, but the path to shared values will be executed in different ways depending on geography and function. Community will be built in different ways around the globe. Capturing cultural nuances helps build broader communities, as noted in the JLL infographic "Pocketbook of Cultural Change."
CEOs Are Having The Wrong Workplace Debate: It's All About The Culture
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