CommunicationAmong the most important aspects of creating an effective patient safety culture are communication with the patient and effective communication with the physicians. However, just 4 in 10 (37%) rate their hospital as excellent at communication with the patient and 31% say their hospital is excellent at communication between staff. Further, 33% name “poor communication among nurses at handoff” as something that has increased the risk of patient safety incidences in their hospital in the past 12 months, and 31% say “poor communication with doctors” has also increased the risk of patient safety incidents.
Getting A Handle On Data In Today's Healthcare Environment. A Global Survey Of Nurses Shows Few Hospitals Demonstrate Excellence In Data Capture And Follow-up Actions To Improve Patient Safety. (Graphic: Business Wire)
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