iYogi provides support services across a wide range of computing and communications devices and software. With an expanding global presence, iYogi's services are now live in ten countries including the United States, United Kingdom, Australia, Canada and the GCC States.NICE Process Analytics is part of NICE's Customer Interaction Management Offering, which enables organizations to impact the full lifecycle of every customer interaction by being well-prepared for each interaction, shaping the interaction in real time as it happens, and driving improvement across the enterprise for the next interaction. Driven by real-time, cross-channel analytics and Voice of the Customer insights, it offers targeted solutions for enhancing the customer experience, streamlining operational efficiency across the enterprise, improving employee performance, increasing service-to-sales revenue, and complying with policies and regulations. NICE Customer Interaction Management solutions are implemented by contact centers of all sizes, branches, retail stores, trading floors, and back office operations.
IYogi Deploys NICE Solution As It Scales Global Technical Support Business
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