Guidewire Software, Inc. (NYSE: GWRE), a provider of flexible, core system software to Property/Casualty insurers, today announced that its client, Jewelers Mutual Insurance Company (“Jewelers Mutual”), the only company in North America specializing exclusively in insuring jewelers and jewelry, has been named a “Model Insurer” in Celent’s Model Insurer 2013: Case Studies of Effective Technology Use in Insurance report.
Jewelers Mutual was recognized in the Infrastructure and Architecture category for redefining how the company services its customers through a complete business and system transformation which included simultaneous implementations of Guidewire InsuranceSuite and a new eCommerce platform. As part of its business transformation project, the company installed a new data warehouse, reporting solution, and document production system, upgraded its document management solution, and also rebranded its Personal Lines product. Jewelers Mutual was also recognized for its best practices of improved channel management; optimization of infrastructure; automation, STP and system integration; and project risk management through proper development, testing and use of project management methodologies.
“The simultaneous implementations of the new eCommerce platform and Guidewire InsuranceSuite were complex but very successful undertakings,” said Karen Monks, an analyst with Celent and author of the report. “The Jewelers Mutual project is an example of how insurers can leverage agile project management methodology, business area support, and specialized teams dedicated to change management, business process redesign, organizational redesign, and human resource management to ensure initiatives of this level are completed on time and within budget.”
“We congratulate Jewelers Mutual on being recognized as a 2013 Model Insurer by Celent,” said Marcus Ryu, chief executive officer, Guidewire Software. “We are extremely proud of the work Jewelers Mutual has done to transform their Personal Lines business, and we are honored to have played a part in the project’s success. We thank Celent for recognizing their achievement with this prestigious honor.”
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