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TheStreet Open House

DNB Finans Puts Car Lease Customers In The Driver’s Seat With Online Business Intelligence From Actuate

Stock quotes in this article: BIRT

Actuate Corporation (NASDAQ: BIRT), The BIRT Company™ – delivering more insights to more people than all BI companies combined, today announced the results of a significant online business intelligence project with DNB Finans, one of the largest finance companies in the Nordic region.

DNB Finans, a subsidiary of DNB Bank Group, is a major player in the car financing market with more than 300,000 financed vehicles in its portfolio. To maintain its edge in a difficult market, the Autolease division of DNB Finans was looking for additional ways to add value for its clients, by helping them to reduce costs.

ReportSoft, Actuate’s exclusive reseller partner in the Nordic and Benelux region, has provided the company with a sophisticated business intelligence solution which allows managers to analyze vehicle-related spending online, as an extension to its existing car-lease application. The application harnesses Actuate’s powerful business intelligence and reporting platform ActuateOne ® and the open source BIRT development environment which underpins it, and caters to DNB Finans’s 30,000 leased-car customers.

Commenting on the importance of the new solution to the business as a whole, Claus Wittrup Hansen, Assistant Vice-President of IT Finance at DNB Bank, said, “Our customers now have early visibility of issues such as excessive mileage or fuel-related fraud, and the ability to pinpoint the business units responsible. This enhances their ability to act, and is likely to increase their loyalty to us. It is a significant competitive differentiator.”

DNB Finans expects a return on investment within 2.5 years. By this spring, the reporting platform is due to have been deployed to all 30,000 of its customers. “Actuate is extremely intuitive and easy to use, so take-up has exceeded all expectations,” Mr Wittrup Hansen said.

Since adopting the Actuate solution, DNB Finans has seen customer satisfaction levels soar from 4.4 to 5.1 on a scale of 1-6 for ‘quality of reporting solution’. The system has also drawn an additional 31% user logins, significantly increasing activity on the company’s online car financing system.

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