March 4, 2013
(NASDAQ: LPSN), a leading provider of intelligent engagement solutions that increase conversions and improve customer experience, announced that it has been ranked seventh on
list of the
50 Top Solutions for the E-Commerce Customer Experience
for its industry-leading live chat solution.
Website Magazine has identified the top 50 companies that provide the best tools for understanding and optimizing the customer experience.
"As the e-Commerce space becomes more and more competitive, businesses are recognizing that implementing a real-time engagement strategy is critical for success," said
, Chief Marketing Officer at LivePerson. "We're very excited to be named one of the leading companies that help businesses better understand and improve the customer experience, driving greater online success and customer loyalty as a result."
LivePerson's solutions provide sophisticated engagement capabilities that enable online businesses to deliver an exceptional customer experience and increased ROI. Through LivePerson's engagement solutions, businesses have the ability to proactively engage the right customer at the right time, through the right channel, when they need assistance the most, resulting in greater value and brand loyalty.
For Website Magazine's full list of e-Commerce solutions, click
For more information on LivePerson, visit
LivePerson, Inc. (NASDAQ: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky,
, PNC, QVC and Orbitz.
LivePerson received the CODiE award for Best Content Management Solution in 2012, and has been named a Market Share Leader by Frost and Sullivan in 2012. LivePerson is headquartered in
New York City
with offices in
For more information, please visit
. To view other press releases about LivePerson, please visit pr.liveperson.com.
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