Rite Aid announced today that NowClinic
Online Care services are now available inside 58 additional Rite Aid pharmacies in Baltimore, Boston, Philadelphia and Pittsburgh. NowClinic Online Care offers Rite Aid customers real-time access to quality and convenient medical care, information and resources from doctors and Optum nurses. Rite Aid was the first to provide a virtual clinic in a retail pharmacy setting in 2011, when the company introduced NowClinic Online Care services in nine Detroit pharmacies.
“Given the rapidly changing healthcare landscape, we believe that telehealth services, such as our NowClinic Online Care service, will play an extremely important role in healthcare of the future,” said Robert Thompson, Rite Aid Executive Vice President of Pharmacy. “Rite Aid’s NowClinic Online Care services provide customers with convenient, affordable and efficient access to medical care, whenever and wherever they need it. We are excited to bring NowClinic Online Care services to our customers in these markets as part of our continued mission to help them live healthier, happier lives.”
Using the Internet, Rite Aid customers can have private, one-on-one consultations via secure video, chat or phone, with doctors who are able to discuss symptoms, provide guidance, diagnose and prescribe certain medications when appropriate. Customers can also interact with Optum nurses, who are able to address a range of health care needs such as basic health care education, information on common acute issues and assistance in identifying appropriate provider options for care. A customer record is automatically captured at the end of each interaction and is available for immediate sharing with a customer’s primary care provider, maintaining continuity of care.
Customers can also access NowClinic Online Care services 24/7 by visiting
, which is especially convenient when customers are not able to visit a doctor’s office or for when their doctor’s office or their local Rite Aid with NowClinic available are not open. Conversations with nurses are complimentary and a 10-minute consultation with a doctor is $45.
For a complete list of Rite Aid stores now equipped with NowClinic Online Care services, visit
NowClinic Online Care services are supported through a technology platform provided by American Well
), a Boston-based telehealth services company that brings healthcare into the homes and workplaces of patients, removing traditional barriers to healthcare delivery such as distance, mobility, and time constraints.
Rite Aid Corporation (NYSE: RAD) is one of the nation’s leading drugstore chains with more than 4,600 stores in 31 states and the District of Columbia with fiscal 2012 annual revenues of $26.1 billion. Information about Rite Aid, including corporate background and press releases, is available through Rite Aid’s website at