Folks who try to take Mason's accomplishments away from him or label them insignificant because the daily deal space appears broken suffer from what Howard Lindzon called
It's the same dynamic when people dog Zuckerberg at
(FB - Get Report)
or the people at
(P - Get Report)
. They call it a bubble because they don't understand it. They can't feel the energy of start-up culture.
Mason could have exited Groupon without a word on Thursday with his head still held high. Instead, he penned four paragraphs and one sentence that
you absolutely should do yourself the favor of reading
. If you don't walk away from this whole episode liking the guy -- and even feeling bad for beating on him -- you're something other than human.
My favorite parts of Mason's farewell letter to his staff:
After four and a half intense and wonderful years as CEO of Groupon, I've decided that I'd like to spend more time with my family. Just kidding -- I was fired today. If you're wondering why... you haven't been paying attention... As CEO, I am accountable.
For those who are concerned about me, please don't be -- I love Groupon, and I'm terribly proud of what we've created. I'm OK with having failed at this part of the journey.
My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers. This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness...
I will miss you terribly.
Don't mumble something about him being rich. That's neither here nor there. He's an emotional human. And he did everything that a better man would do in a really tough situation.
He broke the ice with self-deprecation. Don't take yourself so seriously, right?! He accepted accountability. He admitted regrets. And he showed genuine emotion. But, most importantly, he didn't follow it up with hollow bravado just to stroke his own ego and salvage pride.
Ron Johnson could learn a lot from Andrew Mason
Also on Thursday, I met with the guy who -- good Lord willing and the creek don't rise -- will be the sixth guest on
TheBeach Meets TheStreet
come Tuesday, April 2.
Jeff Fluhr co-founded
, sold it to
(EBAY - Get Report)
and now leads another start-up, San Francisco-based
. Sit with Jeff for an hour as he passionately holds court on the history of StubHub and the current emergent state of Spreecast and you can't help but walk out the door even more jazzed about whatever it is you're doing.
It's a thrill to be around such positive energy. I hope, over time, we can transfer that vibe via
TheBeach Meets TheStreet
. Jeff, as well as
Richard Rosenblatt, who joins us on Tuesday, March 19, will certainly help us move closer to that goal.
Ultimately, a better understanding of start-up culture and the people who help create it will make headlines like
Lay Off Groupon's Fired CEO
not seem so counter to the prevailing mood in our
build 'em up, tear them down
, bandwagon-jumping society.
Written by Rocco Pendola in Santa Monica, Calif.