RealPage, Inc. (NASDAQ: RP), today announced the launch of its new Tel-IVR service. As part of the RealPage Payments product line, Tel-IVR provides property owners and managers with another payment option for their residents, a convenient electronic payments platform to process resident credit and debit card processing through their telephone via interactive voice response (IVR) technology.
“In our increasingly technology-based society, residents want every option available, even when it comes to paying their rent,” said Kimberly Lang, senior vice president, RealPage Payment Services. “Through RealPage’s Payment Services, our clients are able to provide the cutting-edge technology solutions their residents have come to expect. In addition to our new Tel-IVR service, this includes our mobile-optimized online payment portals, one-time or recurring payment options and payments by ACH, credit and debit cards, check or eMoney Order.”
With Tel-IVR, residents can pay their rent and living expenses using a debit card or credit card through a toll-free phone number. With a 24/7 service as well as bilingual support for English and Spanish, Tel-IVR provides clients with the ability to offer this payment solution while verifying eviction and collection status, support partial payment settings and validate resident balance before processing every payment. This new payment method permits clients to add structured convenience fees where permissible by law to the transaction to recoup credit card processing costs, prior to accepting payment.
“Offering our residents expanded services like Tel-IVR help us stand out from other properties in a crowded marketplace and also helps boost overall resident satisfaction, greatly reducing our turnover,” said Michelle Romeo, corporate trainer, Stonemark Management, LLC.For clients utilizing the Tel-IVR service, all resident payments are automatically posted to the resident ledger, reducing the need for duplicate data entry and streamlining the payments process for both the resident and client. Payments are processed in real-time and are completely secure. For property management companies choosing to charge a convenience fee, the resident will be notified and prompted for acceptance on the call.
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass Plus 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV