Feb. 28, 2013
California Association of Collectors
(CAC) members today applaud the Federal Trade Commission's National Consumer Protection Week,
March 3-9, 2013
and encourage consumers to visit
for free information to better understand debt collection and their rights. Many
consumers are being contacted by third-party debt collectors to resolve duly owed financial obligations.
According to the Federal Reserve, the total amount of consumer debt in
the United States
. Whether a mortgage, medical bill, student loan, auto loan or credit card debt; the repayment of consumer and business credit is vital to the national, state and local economies. Based on a recent study by Ernst & Young,
third-party debt collectors recovered $55 billion in 2010
on behalf of creditor, health care, government and other clients. This report includes
details specific to our state
"Engaging third party debt collectors to recover these debts helps reduce the cost of goods and services, allows affordable credit to be available, reduces the need for future tax increases," CAC President
said. "It's not only the non-profit and private sectors that benefit from debt collection. Federal, state, and local government also rely on the repayment of billions of taxpayer owed dollars in delinquencies including uncollected court fees, unpaid taxes, library fines, and traffic tickets."
The non-profit ACA International Education Foundation created
as a free resource to help ensure consumers contacted about these debts know their rights and better navigate the often confusing world of personal finance. No registration or sharing of a consumer's personal information is required.
In addition, CAC offers a free hotline (1-800-316-2262) for consumer inquiries about the industry and provides a liaison between consumers and member agency owners when complaints or questions arise.