Hanscom Federal Credit Union has surpassed $1 billion in total assets. Steady growth, particularly in online loans and deposits, combined with a concentration on developing new member relationships and deepening existing ones, has helped the Massachusetts-based financial institution achieve this milestone.
Consisting of loans to members, investments, and cash on hand, total assets are an indication of Hanscom FCU’s strength and stability. Hanscom FCU is one of the six largest credit unions in Massachusetts. Compared to credit unions nationwide, Hanscom FCU is among the top 200 in assets.
“In the simplest possible terms, we have achieved the $1 billion mark because members trust us with their money,” said Chairman of the Board Paul Marotta. “And that trust has been built over the decades through a simple approach -- good products at fair prices, coupled with the 'people helping people' spirit shared by all credit unions.
“Our members have always mattered more than numbers -- that won’t change no matter what our balance sheet says,” Marotta continued, adding that members are Hanscom FCU ’s greatest resource. “Not only do they continue to build their relationships with us, but they also refer new members to the credit union.”Those new members, approximately 5,600 of them in 2012, have helped Hanscom FCU maintain healthy loan and deposit growth. A practice of contacting each new member within days of opening an account has accounted for a large portion of the credit union’s current loan portfolio and an increase in checking accounts. New products and services, such as mobile account access , online loan funding, and private student loans have provided all members with increased convenience without added costs. Hanscom Federal Credit Union , headquartered at Hanscom Air Force Base , Mass., serves 48,515 members across the country and overseas through 15 branches , over 95,000 service centers and surcharge-free ATMs, 24-hour telephone service and a web-based branch .