Feb. 27, 2013
/PRNewswire/ -- Penn Power, a subsidiary of FirstEnergy Corp. (NYSE: FE), will launch in March a new quarterly newsletter to update its
customers on important consumer topics including tips on electrical safety and energy conservation, as well as news about energy trends.
The full-color newsletter will accompany residential bills, and its innovative design will provide more room for detailed articles and news items than traditional bill inserts.
"The newsletter is another great platform for us to deliver important seasonal and
-specific messages to our customers," said
, vice president of Customer Service for FirstEnergy. "It's all about keeping our customers informed, and our quarterly newsletter is the perfect complement to our new smartphone app, mobile website and Twitter updates."
The inaugural edition will feature stories on how to save money on seasonal electric bills; a new mobile app for customers with Apple
and Android™ phones to view up-to-the-minute account and outage information; safety tips to avoid downed power lines; and registering for paperless bills.
The newsletter is part of FirstEnergy's ongoing effort to enhance service to its utility customers. Customers enrolled in electronic billing can visit
to view a printable version of each newsletter.
Penn Power serves approximately 161,000 customers in six
counties. Follow Penn Power on Twitter
FirstEnergy is a diversified energy company dedicated to safety, reliability, and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in
and West Virginia. Its generation subsidiaries control more than 20,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro, pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter
SOURCE FirstEnergy Corp.