Feb. 27, 2013
the leading airport concessions developer in
and operator of the AIRMALL® at Cleveland Hopkins International Airport (CLE) won two awards in the ARN 2013 Best Airports & Concessionaires Awards program. The AIRMALL at CLE received top honors in two categories, including "Airport with the Best Customer Service (medium airport)" and "Airport with the Most Unique Services (medium airport)." AIRMALL received the awards at a banquet on
Tuesday, February 26
during the ARN 2013 Revenue Conference & Exhibition (
Las Vegas, Nev.
) The AIRMALL will also be featured with other winners in the
Airport Revenue News
"By providing a dynamic concessions program that offers superior customer service, unique services, and high-quality retail and food & beverage options, the AIRMALL strives to enhance a traveler's experience," said
, vice president of AIRMALL Cleveland. "We're pleased that ARN has recognized our ongoing efforts to meet and exceed the needs of travelers by presenting us with these prestigious industry accolades."
"Passengers continue to embrace the high-quality concessions offerings at CLE," said Airport Director
. "This positive feedback from travelers, coupled with industry recognition like these latest awards from ARN, validate our efforts to make CLE a destination for shopping, dining and specialty services."
The ARN Best Airports and Concessionaires Awards is an annual awards program sponsored by
Airport Revenue News
that recognizes the industry's airports and concessions operators in categories, including best concessions design, best customer service, most unique services, and best overall concessions program.
For more information on AIRMALL
About AIRMALL® USA
is the developer and manager of the retail, food and beverage operations at
International Airport, Boston Logan International Airport (Terminals B and E), Baltimore/Washington International Thurgood Marshall Airport, and Cleveland Hopkins International Airport. The leading airport concessions model in
continues to boast the highest per-passenger spend on the continent and consistently receives accolades for innovation and customer service. AIRMALL
is owned by Prospect Capital Corporation, a leading
investment company founded in 1988. For more information on AIRMALL
Contact: Jeff Donaldson
For AIRMALL USA