SAN MATEO, Calif., Feb. 27, 2013 /PRNewswire/ -- While thousands of hospitals struggle to find better ways to meet the needs of uninsured and private pay patients, Sharp HealthCare will present a welcome solution with findings from a 25-month study of uninsured patients cared for at its four busy San Diego ERs. In an innovative partnership with the Foundation for Health Coverage Education (FHCE), Sharp will shed new light on how hospitals can gain reimbursement while providing patients with much-needed assistance at the annual Health Information Management Systems Society (HIMSS) conference in New Orleans, Monday, March 4.
The architects of the new approach, Gerilynn Sevenikar, vice president of Patient Financial Services for Sharp HealthCare, and Ankeny Minoux, president of FHCE, will present "How Hospitals Can Improve their Bottom Line and Relationships with Uninsured Patients," covering the lessons learned and steps other hospitals can take, at 9:45 a.m. in room 347 of the Ernest N. Morial Convention Center.Minoux and Sevenikar will share insights into the Sharp approach, which has its genesis in FHCE's free Eligibility Quiz that allows uninsured ER patients to identify which public and private low-cost coverage options for which they may qualify through a simple, 90-second, five-step quiz. During the 25-month study, Sharp discovered more than 80% of the patients who took the survey were not enrolled in free or low-cost government programs for which they were eligible. Armed with this critical insight, Sevenikar and her team at Sharp, working closely with FHCE, further refined the approach by incorporating the FHCE coverage and enrollment data along with the organization's admitting protocols and financial systems. The end result made it possible for every ER patient to receive a list of available coverage options during the point-of-care step.