Enhanced User Interface: Power AgentBuilt to comply with the work standards of the organization and the work-style of the agent, the new Power Agent interface allows agents to answer calls, transfer work items, send emails and respond to chat - all within one powerful and unified interface. By eliminating the need navigate around their agent interface and call controls, the agent can navigate more efficiently. This lightweight interface can be resized and customized directly on the desktop to meet the preferences of contact center managers and agents to create the most efficient work environment.
InContact Announces Major New Release Of Award-Winning Cloud Contact Center Software
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